Shipping policy
Website: www.vexoracam.com | Last Updated: June 2026
SHIPPING POLICY
SHIPPING CARRIER
All orders are shipped via FedEx International.
SHIPPING COVERAGE
Orders are shipped to 90+ countries worldwide. No shipping fee is charged at checkout.
Supported countries include: United Arab Emirates, Angola, Argentina, Austria, Australia, Bangladesh, Belgium, Bahrain, Brazil, Belarus, Canada, Switzerland, Côte d'Ivoire, Chile, Cameroon, Colombia, Costa Rica, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Egypt, Spain, Ethiopia, Finland, France, United Kingdom, Georgia, Ghana, Greece, Guatemala, Hong Kong, Hungary, Indonesia, Ireland, Israel, India, Italy, Jordan, Japan, Kenya, Cambodia, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Morocco, Moldova, Madagascar, Myanmar, Mauritius, Mexico, Malaysia, Mozambique, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Romania, Russia, Saudi Arabia, Sweden, Singapore, Slovakia, Senegal, El Salvador, Thailand, Tunisia, Türkiye, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, South Africa, Zambia, Zimbabwe.
DELIVERY TIMEFRAMES
| Timeframe | |
|---|---|
| Order Processing (Handling) | 0–1 business days |
| Transit Time (FedEx) | 3–6 business days |
| Total Estimated Delivery | 3–7 business days |
- Order cutoff time: 2:00 PM IST (GMT+5:30)
- Orders placed before 2:00 PM IST are processed the same business day
- Orders placed after 2:00 PM IST are processed the following business day
- Processing days: Monday to Saturday
- Shipping days: Monday to Saturday
- Public holidays may affect processing and delivery times
ESTIMATED DELIVERY BY REGION
| Region | Estimated Delivery |
|---|---|
| India | 3–7 business days |
| USA, UK, Canada, Australia | 3–7 business days |
| Europe | 3–7 business days |
| Middle East & Asia | 3–7 business days |
| Rest of World | 3–7 business days |
Delivery times are estimates and may vary due to customs clearance, local conditions, or public holidays.
ORDER TRACKING
A shipping confirmation email with a FedEx tracking number will be sent once the order is dispatched. Orders can be tracked at fedex.com or via the link in the confirmation email.
CUSTOMS, DUTIES & TAXES
All orders are shipped from India. International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We are not responsible for delays caused by customs clearance. All shipments are declared accurately in compliance with international trade regulations.
DELAYED OR LOST SHIPMENTS
If an order has not arrived within the estimated delivery window:
- Check the FedEx tracking number for the latest status
- Allow 2–3 additional business days, as occasional delays may occur
- Contact us at info.vexoracam@gmail.com if the issue persists
DAMAGED IN TRANSIT
If an order arrives damaged, contact us at info.vexoracam@gmail.com within 48 hours of delivery with your order number and a photo of the damaged item and packaging. A replacement or refund will be arranged in accordance with our Refund & Return Policy.
CONTACT
📧 info.vexoracam@gmail.com 📍 Vexoracam, Navi Mumbai, Maharashtra – 400705, India