Privacy Policy
Privacy Policy
Effective Date: May 2026
This Privacy Policy explains how Vexoracam collects, uses, stores, and protects customer information when you visit our website, contact us, or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us process orders, provide customer support, and improve your shopping experience.
Information You Provide
When you place an order, create an account, contact us, or use our website, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Account login details
- Customer support messages
Payment Information
Payment details are processed securely through trusted payment service providers.
Vexoracam does not store complete credit card, debit card, or banking details on our website servers.
Automatically Collected Information
When you visit our website, some technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on the website
- Referring website or traffic source
This information helps us improve website performance, security, and customer experience.
2. How We Use Your Information
We use customer information for the following purposes:
- To process and complete orders
- To confirm payments
- To arrange shipping and delivery
- To send order updates and tracking details
- To respond to customer questions
- To manage returns, refunds, and support requests
- To improve our website, products, and services
- To detect and prevent fraud or misuse
- To comply with legal and business requirements
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your shopping experience.
Cookies may help us:
- Remember website preferences
- Keep items in your cart
- Improve website functionality
- Understand website traffic
- Improve product and page performance
You may disable cookies from your browser settings. However, some website features may not work correctly if cookies are disabled.
4. Sharing of Information
We may share limited customer information only when necessary to operate our business.
This may include sharing information with:
- Payment processors
- Shipping and courier partners
- Website hosting providers
- Email and communication service providers
- Analytics and security service providers
- Legal or regulatory authorities when required
These service providers receive only the information needed to perform their services.
5. Data Security
We use reasonable security measures to help protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no online platform, internet transmission, or electronic storage system can be guaranteed to be 100% secure.
Customers are responsible for keeping account login details confidential.
6. Data Retention
We keep customer information only for as long as necessary to:
- Complete orders
- Provide customer support
- Maintain business records
- Meet legal, tax, accounting, and security requirements
When information is no longer required, we may securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain uses of your information
- Ask how your data is used
To make a privacy-related request, please contact us using the details below.
8. Third-Party Links
Our website may include links to third-party websites or services.
Vexoracam is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to business, legal, or operational changes.
Any updated version will be posted on this page with a revised effective date.
11. Contact Information
Vexoracam
B 36 0 1, Chintamani CHS Ltd,
Sector 26, Vashi,
Navi Mumbai – 400705,
Maharashtra, India
Email: Info.vexoracam@gmail.com
Phone: +91 7208123821
For any questions about this Privacy Policy or your personal information, please contact our support team.